We love custom orders! We will design a unique piece of jewelry just for you, per your request. We can work with you to create a new piece from scratch, incorporating a loose stone from our extensive inventory. We are also able to create or revise settings for stones you already have (for example, from heirloom jewelry).
If you see something on our website that you love but want to alter slightly to suit your tastes, or if you find elements of two of our preexisting pieces appealing and wish to combine them in one piece, we are delighted to work with you. Often it will be more cost-effective to design a new piece from scratch, rather than customizing the preexisting piece, so we recommend that you bring pictures of your inspiration piece(s), so we can help you create the exact jewelry design you want.
The time required to finish a custom piece depends of the complexity of the design. We will let you know an exact timeline once you approve the final design. If you need a rush order, we will do our best to accommodate you.
Please note that ring-sizing does not count as a special order. We offer it free with all our rings. See below for more details.
If your jewelry purchase includes GIA certified stones, we will provide the relevant certificates with your jewelry. Per your request, we will also be happy to include a free retail replacement appraisal for your records.
We also recommend having your jewelry evaluated by an independent, unbiased graduate gemologist member of NAJA (National Association of Jewelry Appraisers) to confirm the value of your purchase. Please note that the verbal opinion of a retail store jeweler/owner does not count as an unbiased, independent appraisal. You must consult an independent graduate gemologist who does not work in a jewelry store to receive an unbiased, professional appraisal. We suggest you visit the NAJA website to find an appraiser in your area.
As a full-service jewelry center, we can handle your jewelry repair, resizing, and cleaning needs, as well as watch repair and battery replacement.
Please contact us to inquire about jewelry you would like to consign through our store.